FF X TOPUP
Top Up Center

Terms of Service

Last Updated: October 2026

1. Introduction

Welcome to FF X TOPUP. These Terms of Service ("Terms") govern your use of our website, mobile application, and all related services. By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.

2. Services Provided

FF X TOPUP provides the following services:

  • Diamond Top-ups (Bangladesh): Purchase of in-game diamonds for Free Fire accounts on the BD server
  • Indonesia Top-up: Purchase of in-game diamonds, Weekly/Monthly Membership and Booyah Pass for the Indonesia server
  • Weekly Lite: Budget diamond package delivered through our Weekly Lite system
  • Like Packages: Delivery of likes to Free Fire player profiles
  • Auto Likes: Daily automated like-delivery subscriptions
  • Redeem Code Services: Generation and distribution of redeem codes
  • Account Verification: Player ID and account information verification
  • Guild Glory: Bot packs that play for your guild and earn guild glory (each pack grants 8 hours of bot play time)
  • Special Promotions: Limited-time promotional offers and packages

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts and Registration

To access our Services, you must register for an account. By registering, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password and account credentials confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept full responsibility for all activities that occur under your account
  • Not share your account credentials with any third party
  • Not create multiple accounts for abusive purposes

4. Payments and Refunds

Payments are processed through your wallet balance, secure third-party payment gateways (bKash, Nagad), or Binance (USDT/USDC). By making a purchase, you agree to:

  • Pay all charges incurred under your account
  • Provide valid and accurate payment information
  • Authorize us to charge your selected payment method
  • Accept that all sales are final and non-refundable
  • Understand that prices may change without prior notice

Refund Policy: All purchases are final and non-refundable. No refund is issued, including when:

  • A delivery is delayed or still pending
  • A technical issue interrupted the delivery
  • A payment was made twice by mistake
  • A service could not be delivered automatically

A failed delivery is never refunded automatically. The order is queued for our team, who will complete the delivery for you - contact support with your Order ID.

5. Delivery Policy

We strive to deliver all services promptly:

  • Diamonds: Delivered instantly (1-5 minutes) after payment confirmation
  • Likes: Delivered immediately after purchase
  • Auto Likes: Delivered automatically every day during the subscription period
  • Redeem Codes: Generated and provided instantly
  • Guild Glory: Activated after the admin confirms the purchase (usually within a few hours)
  • Special Orders: Processed within 24 hours with admin confirmation

If a service is not delivered as described, please contact our support team. We are not responsible for:

  • In-game bugs, errors, or server issues
  • Actions taken by Garena or Free Fire administrators
  • User-provided incorrect information (e.g., wrong Player ID or Guild ID)
  • Technical issues beyond our reasonable control
  • Force majeure events

6. Data Retention and Deletion Policy

Server Location: All user data is securely stored on servers located in Bangladesh and protected by enterprise-grade security measures.

Transaction Data: Transaction data (orders, payments, history) is stored for a maximum of 30 days. All transaction data older than 30 days is automatically deleted from our active database.

Account Data: User account data (name, email, Telegram ID) is stored as long as your account is active. If you delete your account, your personal data is removed immediately. Game-related data (UID, player IDs) is stored only to maintain transaction records.

7. User Responsibilities and Conduct

As a user, you agree to:

  • Provide accurate and truthful information at all times
  • Use our Services in compliance with all applicable laws
  • Respect the intellectual property rights of others
  • Not interfere with or disrupt our Services or servers
  • Not use our Services for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not share inappropriate or offensive content

8. Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

  • Fraud: Using fraudulent payment methods or identity theft
  • Abuse: Exploiting our services or engaging in abusive behavior
  • Harassment: Harassing, threatening, or abusing our staff or other users
  • Reverse Engineering: Attempting to reverse engineer our platform
  • Malicious Content: Uploading viruses, malware, or harmful code
  • Multiple Accounts: Creating multiple accounts for abuse or fraud
  • Illegal Activities: Using our services for any illegal purpose
  • Data Scraping: Attempting to scrape or harvest user data

9. Account Suspension and Termination

We reserve the right to suspend or permanently terminate user accounts for:

  • Violation of these Terms of Service
  • Fraudulent activities or chargebacks
  • Harassment or abusive behavior
  • Providing false or misleading information
  • Inactivity for an extended period (12+ months)
  • Upon request from law enforcement or regulatory authorities
  • Attempting to hack or compromise our systems

Upon termination, your account will be deactivated, and you will lose access to any remaining balance or unused services. We are not liable for any loss or damage resulting from account termination.

10. Intellectual Property

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of FF X TOPUP and are protected by copyright and intellectual property laws.

  • You may not copy, distribute, or modify our content without explicit permission
  • Our trademarks and logos may not be used without prior written consent
  • Free Fire and Garena are registered trademarks of their respective owners

11. Disclaimer of Warranties

AS-IS BASIS: Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied.

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free service operation
  • Security or reliability of our Services
  • Compatibility with your device or software
  • Data loss or corruption

We disclaim all warranties, including but not limited to:

12. Limitation of Liability

To the maximum extent permitted by law, FF X TOPUP and its affiliates, officers, employees, and agents shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or revenue
  • In-game consequences resulting from service use
  • Third-party service interruptions or failures
  • Unauthorized access to your account or data
  • Any damages arising from deleted transaction data after 30 days

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the total amount paid by you to us in the six months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless FF X TOPUP, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of our Services
  • Violation of these Terms
  • Infringement of any third-party rights
  • Violation of any applicable laws or regulations

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

15. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our Services following any changes constitutes acceptance of the modified Terms.

We will make reasonable efforts to notify users of significant changes via email or through our platform. It is your responsibility to review these Terms periodically.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us:

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Terms of Service | FF X TOPUP